At CANDESCENT we always treat our customers’ and users’ personal data with respect. Any information you share with us will be kept safe and will only be used to provide the best possible service – we will never sell or otherwise trade your personal data with any other organizations. Please read the below to understand how your data are being used. 

When you download a FREE eGuide, template, cheat sheet from CANDESCENT:

• You will need to provide personal information like first name and email. This information is used to email you the material you’ve requested and it will be stored by GetResponse, our email management provider. 

When you purchase a digital course from CANDESCENT:

• You will need to provide personal information like name, email and billing addresses. This information is used to process payments and stored securely by Get Response, our e-commerce management provider.

• Email addresses provided during the purchase process are used to contact you about your purchase. This includes automated emails from Get Response, for example confirming a purchase, notifying you of the end of your course or membership.

When you buy from us, you will need to provide payment details in one of the following forms:

• Card payment, processed by Stripe
• Direct Debit or bank payment, processed by GoCardless
• PayPal payment, processed by PayPal

• Your payment details are processed and stored securely by the payment providers named above. Stack does not process or store your card or bank account details. Read about Stripe, GoCardless and PayPal’s privacy policies.

Optional information

• You may also choose to sign up to our email newsletter, which includes marketing tips, strategies and special offers on our latest digital courses. We use Get Response to manage these emails, and you can unsubscribe from them at any time by clicking the link at the bottom of the email. Read about GetResponse privacy policy here.  

Content

Our CMS (content management system) is provided by WordPress. Read WordPress’s privacy policy here. We also use the following services to help present the content on CANDESCENT:

• Soundcloud
• Vimeo
• YouTube
• Instagram
• Facebook
• Pinterest

Cookies

We use cookies to improve your experience on CANDESCENT. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. This can then be used to remember your actions and preferences. We also use the following third-party services that set cookies:

• Google Analytics (to track visits to our site, click here to opt out)
• Google Double Click (to link to our Google targeting)
• Facebook (to link to our Facebook targeting)

Security

Our website uses https, which means that anything sent between your device and our servers will be encrypted. Our SSL certificate tells you that pages you visit on our website are provided by us. Our website is hosted on secure servers by Siteground. 

Contact us

If you have any questions about our privacy policy, or questions on how we use your data, please contact us here